Terms and Conditions

1. General provisions

These terms govern the use of the website and services provided by Neuros Technology. By visiting this site or using our services you are deemed to accept them. If you do not accept them, please do not use the site.

2. Scope of services

• Mobile app development (iOS, Android, React Native, Flutter)
• Web design and development services
• Artificial intelligence and machine learning solutions
• Fintech and payment systems integration
• Cloud software solutions and DevOps
• Consulting and technical support services

3. User obligations

• Use the website for lawful purposes
• Provide accurate and current information
• Keep any login credentials confidential
• Not submit content that harms the site or contains malicious software
• Respect the rights of other users
• Not infringe intellectual property rights
• Not engage in spam, phishing or fraudulent activity

4. Intellectual property

All content, design, logos, code and imagery on this website belong to Neuros Technology and are protected by copyright law. Copying, distribution, modification or commercial use without permission is prohibited. For projects built specifically for you, however, the source code and all rights pass to you on delivery unless the contract states otherwise.

5. Fees and payment

• Fees are set according to project scope and stated at proposal stage
• Payments are made per the proforma invoice or the terms of the contract
• Statutory interest may be applied to late payments
• Delivery may be suspended where payment has not been made
• Prices exclude VAT, which is shown separately on the invoice

6. Delivery and acceptance

Projects are delivered in stages according to the agreed schedule, with the client able to test and give feedback at each stage. A written acceptance is expected within 15 days of final delivery; if no material defect is reported in that period the project is deemed accepted. Changes requested after acceptance may be charged separately.

7. Revisions and change requests

Revisions are included within the scope agreed at the start of the project. Changes outside that scope, or new feature requests, are quoted separately in both cost and time. Revision requests must be submitted in writing; verbal requests may not be actioned as they are not recorded.

8. Confidentiality and data security

Trade secrets and sensitive information obtained during a project are kept confidential, and we sign an NDA on request. Source code, database schemas and technical detail acquired during development are not shared with third parties. At the end of the project all data is securely erased or handed back to the client.

9. Warranty and support

Delivered software carries a three-month defect-correction warranty, under which defects within the original scope are fixed at no charge. The warranty does not cover issues caused by user error or unauthorised modification. Monthly or annual maintenance agreements are available beyond the warranty period.

10. Limitation of liability

Neuros Technology exercises all due care in delivering its services but cannot guarantee that software will be entirely free of defects. Services are provided "as is". We are not liable for indirect damages, data loss or loss of business; our liability is limited to the fees paid. No liability is accepted in cases of force majeure.

11. Cancellation and refunds

If a project is cancelled before it starts, the advance is refunded. If it is cancelled after it starts, the value of work completed is deducted and the balance refunded. Where client-side delays extend the schedule, additional fees may apply. The company may terminate the agreement unilaterally if the client breaches its terms.

12. Third-party services

Third-party APIs, libraries and services used in projects (for example AWS, Google Cloud, Firebase) may carry their own licences and fees, which are disclosed to the client. Neuros Technology is not liable for outages in third-party services.

13. Governing law and jurisdiction

Disputes arising from this agreement are governed by the laws of the Republic of Türkiye, with the courts and enforcement offices of İstanbul having jurisdiction. The parties will first attempt to resolve any dispute amicably.

14. Right to amend

Neuros Technology reserves the right to amend these terms without prior notice. Material changes are announced on the website and take effect on the date of publication.

15. Notices

All formal notices are sent to the email addresses stated in the contract or to the registered address. The client is responsible for keeping contact details current; Neuros Technology is not liable for issues arising from inaccurate or outdated details.